General Terms and Conditions (Terms)

As of: September 2026

1. Scope of Application & B2B Restriction

The platform draftgo.io is jointly operated by pacutec UG (haftungsbeschränkt), Heinrich-Bettingerstr. 11, 78333 Stockach, represented by Pascal von Briel, Amtsgericht Freiburg i. Br., HRB 735059, and Mai Ventures GmbH, Heinrich-Bettinger-Str. 14, 78333 Stockach, represented by Simon Mai, Amtsgericht Freiburg i. Br., HRB 727282 (jointly the “provider”). These Terms and Conditions (Terms) apply to the use of the platform.

The offer is directed exclusively at entrepreneurs within the meaning of Section 14 BGB (natural or legal persons or partnerships with legal capacity who, when entering into a legal transaction, act in the exercise of their commercial or independent professional activity).

The conclusion of a contract with consumers (Section 13 BGB) is expressly excluded. By registering, the user bindingly declares that they use the platform as an entrepreneur or for a registered business.

2. Subject Matter of the Contract

draftgo.io is a SaaS solution for the approval management of files. The platform enables the uploading, sharing and digital approval (approval) of files. It provides tools with which the user can centrally manage documents, images, videos and other creative content, add pixel-accurate annotations, and have them reviewed and approved by internal and external participants in configurable, multi-stage approval loops. The scope of functions depends on the respective plan booked.

3. Conclusion of Contract & Exclusion of the Right of Withdrawal

• The contract is concluded upon registration by the user and confirmation by the provider.
• As the provider does not enter into contracts with consumers, there is no statutory right of withdrawal.
• If, contrary to Section 1, a user acts as a private individual (consumer), no effective contract is concluded due to a lack of corresponding declarations of intent. The provider reserves the right to block user accounts immediately in the event of reasonable suspicion of private use.

4. Data Protection & Data Processing

Insofar as the provider processes personal data on behalf of the user when using the platform, the data processing agreement (DPA) pursuant to Art. 28 GDPR in its respective current version shall apply. It automatically becomes part of the contract upon registration and can be accessed in the account settings at draftgo.io/app/settings?tab=privacy. How the provider processes personal data as a controller is described in the Privacy Policy.

5. Prices, Payment & Term

• All prices are exclusive of statutory VAT.
• Billing is carried out in advance.
• Subscriptions renew automatically unless terminated prior to the expiry of the respective billing period.

6. Obligations of the user

• The user shall keep their access credentials confidential and inform the provider without undue delay if they suspect misuse of their account.
• The user shall upload no content that infringes applicable law or third-party rights, and shall not misuse the platform, such as by introducing malware or causing an excessive technical load.
• The user is responsible for the conduct of the team members and guests invited by them.
• In the event of a breach, the provider may temporarily block affected content or access. In doing so, it shall take into account the legitimate interests of the user.

7. Rights to Content

All rights in the uploaded content remain with the user. The user grants the provider the non-exclusive right, limited to the term of the contract, to store, reproduce, display and technically process the content, such as for preview images, format conversions or AI functions, insofar as this is necessary for the provision of the service.

The user warrants that they hold the necessary rights to their content. The user shall indemnify the provider against third-party claims based on an infringement of rights by their content for which the user is responsible. All rights to the platform and the software remain with the provider.

8. Liability

The provider shall be liable without limitation for intent and gross negligence. In the event of slight negligence, the provider shall be liable only in the case of a breach of essential contractual obligations (cardinal obligations), the fulfilment of which is essential to the proper performance of the contract in the first place and on the observance of which the user may regularly rely. In this case, liability shall be limited to foreseeable damage typical of the contract. Liability for damages arising from injury to life, body or health as well as liability under the Produkthaftungsgesetz shall remain unaffected by these limitations.

Maintenance windows and scheduled downtimes shall be announced to the user in good time; they shall not be deemed a disruption of performance.

9. Termination and End of Contract

The user may cancel their subscription at any time with effect from the end of the current billing period. Cancellation is effected via the account settings of the platform or by email to service@draftgo.io. After the cancellation takes effect, access shall remain in place until the end of the paid period. There shall be no pro-rata refund of fees already paid for the current billing period.

The right of both parties to extraordinary termination for good cause remains unaffected. Good cause shall exist, in particular, if the user breaches material provisions of these Terms or uses the platform for unlawful purposes.

10. Amendments to the Terms and Conditions

The provider is entitled to amend these Terms and Conditions and the DPA with effect for the future, provided that there is a valid reason for doing so and the user is not unreasonably disadvantaged thereby. A valid reason exists, in particular, in the event of changes to the legal situation or supreme court case law, technical further developments of the platform, new or amended functions, as well as to eliminate ambiguities.

The provider shall notify the user of amendments at least six weeks before they take effect in text form, for example by e-mail or via the platform. The notification shall state the amended provisions and the date on which they take effect.

The amendments shall be deemed approved if the user does not object to them in text form by the time they take effect. The provider shall separately draw attention in the notification to the right of objection, the deadline, and the significance of remaining silent. If the user objects in due time, the contract shall be continued under the previous conditions; the right of both parties to termination under Section 9 remains unaffected.

Amendments that affect main performance obligations or fees, or significantly shift the balance between performance and consideration to the detriment of the user, shall, by way of derogation from this, become effective only with the express consent of the user.

11. Applicable Law & Place of Jurisdiction

• The law of the Federal Republic of Germany shall apply, to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG).
• If the user is a merchant, a legal entity under public law, or a special fund under public law, Stockach shall be the place of jurisdiction for all disputes arising from or in connection with this contract.

Contact

If you have any questions regarding these Terms and Conditions, please contact: service@draftgo.io